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When shipping, please use a trackable carrier and request an insurance policy equal to the value of your return.Will Leather Goods is not responsible for missing packages or COD.Customer is responsible for shipping costs to return product for non-warranty repairs.We will take care of the shipping on the way back to you. Customer is responsible for shipping product back to our Eugene workshop.Any fees associated with a warranty claim will be provided to the customer for approval before work is done.
#LEATHER BAG REPAIR CHICAGO LOOP REGISTRATION#
Product registration is no longer required in order to receive services.Every request is reviewed and assessed on a case-by case basis.Proof of purchase is required for warranty validation and service.Merchandise not made by Will Leather Goods.Īll Warranty Repair requests must be processed and validated by our Warranty Team.Merchandise purchased through discount retailers or manufacturer outlets.
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Sale Product (including 50% off, final or sample sales).The “Found” or Vintage collection of merchandise.Shoes, hats, watches, jewelry, clothing and home goods.Unlimited Warranty (valid from date of purchase)ġ Year Limited Warranty (valid from date of purchase) To begin the replacement process please fill out this form: We cover manufacturer defects in leather workmanship and hardware by replacement of your bag or a gift certificate if the bag is no longer available. Who better to take care of your beloved pieces? We repair all brands like Chanel, Prada, Gucci, Hermes, Louis Vuitton, Balenciaga, Bottega, Proenza Schouler, etc.Will Leather Goods is proud to offer WILL's guarantee. We are not cobblers! We have over 13 years of experience designing and making stunning handbags. With over a decade of experience and knowledge of specialty handbag construction and materials, you can feel confident in our ability to restore and make your favorite accessory look great again with one of our signature spa treatments. Just like going to the doctor or dentist for routine physicals and checkups, it is essential in preserving the life of your accessory for this same routine treatment and now you have a place to do this right here in Chicago. With a restorative spa treatment using the finest cleaners and attention to detail, her bag was returned just like new after a visit to The Purse Spa.” “Another client had just come home with her new bright yellow handbag only to have one of her children accidentally spill fruit punch on the counter, staining her brand new bag. Handbags are expensive pieces of art and unfortunately accidents happen. “It was at this point that I knew it was time to broaden the scope of offerings and bring The Purse Spa to Chicago’s affluent market.” She didn’t trust a shoe repair to handle this as it was an investment piece and pleaded for my assistance” says Diego Rocha. “Recently a client with an Hermes Birkin Bag was leaving for Tokyo and had broken stitches that the original brand would only send to Paris for repair. With services ranging from repair of broken threads, replacement of lining, repainting of edges and corners, changing handles and conditioning of your leather, you can feel comfortable knowing your handbag is being handled in the utmost care in bringing about an incredible before and after spa treatment. The Purse Spa was created to give your favorite leather or exotic accessory a revamp.